Saturday, February 1, 2014

E-Commerce

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E-commerce refers to the process of buying or selling a product or service over and electronic network. The most popular medium in which E-commerce is conducted is the Internet. So, E-commerce can be defined as a process of selling or purchasing the goods for services through internet. Where demand can be created by the customer through th
e specific webpage of the supplier & payment can be made by using Credit Card, ATM Card etc. 

Types of business: There are 3 types of business transaction includes in E-commerce. 
They are (1) Business to Customer  (2) Business to Business  (3) Customer to Customer

1.) Business to Customer :- In this process, a business launch it's website and include all types of goods & materials available in his store. The Customer visit that website and get detail information of published product and create a demand in which he is interested. In this way B to C transaction is established. Example of B to C is : www.harilo.com

2.) Business to Business :-  A second and general form of E-commerce transaction involves the transaction between business to business. Example :- A multinational company launches it's websites with it's physical infrastructure on internet and allows a business to communicate for expanding it's branch.

3.) Customer to Customer :- Finally form of E-commerce that has become very popular over the last years involves C to C. Example:- A customer selects any greetings and sends it for another customer. Such as www.khattam.com

Application of E-commerce 
On-line Marketing
Home- Shopping
Remote-Banking
Supply Chain Management

Benifits of E-Commerce 
Quick Response
Improve Customer relationship
Better Department interraction

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